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Patient Participation

Burton Latimer Medical Centre Patient Participation Group

Aim of the Group

The group comprises of patients of the surgery who wish to work together with the staff and doctors to help them to meet the needs of their patients, improve services and to share an understanding of issues and opportunities.

Achievements

By working together in a constructive and supportive way, over the last few years, we have:

  • Increased the number of staff members on the switchboard at the busiest times
  • Discussed and improved the appointment system
  • Introduced improved security measures through CCTV and security gates
  • Introduced the wearing of name badges for reception staff
  • Campaigned successfully for a bus stop near the surgery entrance
  • On-line booking of appointments and repeat prescription ordering
  • Water cooler in waiting room
  • Improved patient call system with health promotion messages
  • Self check-in

Join us

We are always happy to accept new members. If you are interested in joining us, the group meets every other 3rd Monday of the month at the surgery from 18:00 to 19:00. Notes from our last meeting are posted on this page. If you wish to join, contact either:

Roger Knight – Chair - 01536 628480
Helen Corbett – Practice Director - 01536 723566
Debbie Cox – Secretary - 01536 720983

Notes from Previous Meetings

PPG Minutes 19.4.17.pdf

PPG Minutes 20.3.17.pdf

PPG Minutes 16.1.17.pdf

PPG Minutes 12.12.16.pdf

PPG Minutes 10.10.16.pdf

PPG Minutes 8.8.16.pdf

PPG Minutes 13.06.2016

PPG Minutes 4.04.2016

PPG Minutes 8.02.2016

 

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Burton Latimer Medical Centre - Higham Road, Burton Latimer, Northants, NN15 5PU
  • Telephone 01536 723566
Branch Surgery - Finedon Health Centre - Regent Street, Finedon, Northants, NN9 5NB
  • Telephone 01933 680223
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