Changes to the Appointment System
In response to the recent Patient Survey we have made some changes to the availability of appointments with Doctors.
From September 4th 2023 GP appointments will be released at 8am for the same day, 8am for 3 day advance appointments and 8am for 2 week advance appointments.
To make an appointment telephone your usual surgery or visit the reception desk during opening hours. We operate a computerised appointments system and appointments can be made at either surgery for both sites. Pre-bookable GP appointments are usually available up to three weeks in advance. You may request a doctor of your choice but this will depend on availability. The GPs have requested that receptionists are to ask you to briefly describe your symptoms in order you see the right clinician.
If you have registered for our online service you may book your appointment via that medium also by clicking the link below.
All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking or speak to your doctor.
Telephone advice is also available with a GP or practice nurse if you do not need to see them face-to-face. The receptionist will advise you when this will be convenient or will ask them to call you back.
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Cancelling Appointments
If you are unable to keep your appointment, please inform the practice as soon as possible. Missed appointments are a waste of a health professionals time. If you are more than 10 minutes late for your appointment you may be asked to rebook.
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
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Do more with the NHS App!
Order repeat prescriptions. Book appointments. View your records. And much more...
Home Visit
Home visits will only be made to patients the doctors consider to be too ill or immobile to come to the surgery. There is no automatic right to a home visit. Requests should be made, if possible, before 10.30am giving the receptionist as much information as you can to assist the doctor in deciding the degree of urgency.