Repeat Prescriptions

We have a computerised repeat prescription system for which we need two working days' notice to process your prescription request and send it to your nominated pharmacy.

To order your repeat medication, the preferred method would be to order electronically, either through the NHS app or SystmOnline. Alternatively, if you do not have online access, you can return the tear-off computer slip to the surgery ticking the items you require or you can fill in a prescription request form available in the foyer at the surgery. We do not take prescription requests via the telephone.

Repeat prescriptions can be requested up to 7 days before they are due. This allows the surgery and the pharmacy time to process your request.

Examples

Brought into surgery on Monday: will be sent to your pharmacy for dispensing by Wednesday afternoon.

Brought into the surgery on Friday: will be sent to your pharmacy for dispensing by Tuesday afternoon.

Posted through surgery letter box at the weekend: will be sent to your pharmacy for dispensing by Wednesday afternoon.

Requests for any medication that is not on your repeat template can take between 3-5 days before being sent to your pharmacy, as these requests will need to be authorised by a doctor before processing.

If you have registered for our on-line service (SystmOnline) sign in here to order your prescription.

If you have not registered, please ask at reception to obtain the required ID and password to sign up.

If you have a smartphone or tablet you can also order through the NHS App. You will need to download the NHS app from your app store.

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Do more with the NHS App!
Order repeat prescriptions. Book appointments. View your records. And much more...

Questions about your prescription

If you want to know if your repeat prescription is ready, please contact your nominated pharmacy with this query.

If you have any other questions about your medications or your prescription please contact the surgery using our accurx triage service on our website (preferred method) or telephone 01536 723566 and select option 2.

Your local pharmacists can also answer questions about your medication and your prescription. Additionally, they can offer advice on medications you can buy without a prescription.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z